Stripe Setup

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How do I set up Stripe?

To set up Stripe, navigate to System > Settings > Payment Integrations > Card Payments and click 'Setup card payment integration'. The stripe setup will first ask you to enter some business and banking details, and then you can start accepting online card payments through TutorCruncher.

An admin can save a card on file for a client, or the client can simply follow the link in the default invoice email to pay by card themselves.

You can also test Stripe in your demo branch using test debit/credit cards. Some valid test card details are:

  • 4242 4242 4242 4242 - Visa
  • 4000 0566 5566 5556 - Visa Debit
  • 5555 5555 5555 4444 - MasterCard

For expiry date on the test card use any future date and for CVC any three-digit number.

How much does it cost to use Stripe?

When Stripe pay out into your business account, they take their fee. This fee varies by country and can be seen here.

What is 3D Secure Authentication?

3D Secure is a new way of securing people's financial regulation.

If an admin is saving a new debit or credit card to a client's account or attempting to take payment for an invoice or credit request using an unsaved card on which 3D Secure is required, they will be asked to enter client-specific information in order to verify the transaction. The nature of this information will vary from bank to bank, but should be attainable from communication with the card owner.

If there are cards currently saved to a client's account on which 3D Secure has since then become required, taking payments on that card, be they automated or manually by the admin, will fail. The error message displayed will be: "The card was declined. This requires authentication."

In order to begin receiving payments on these pre-existing cards you will need to ask the client in question to pay the invoice/credit request by card themselves and enter this authentication. Once that has been done you should in future be able to charge this card automatically once more.