As software developers, we could talk all day about the functionality and features of TutorCruncher’s management software, but to be honest, none of that really matters unless our customers find the product reliable and easy to use. Here are a few things that we believe makes good tutoring management software.
Access to Support
We’re not just talking good supporting documents here, but access to live online and telephone support, whenever you need it. Finding solutions to technical problems could take you hours but can be cleared up in a matter of minutes if you have access to a technical support team. At TutorCruncher, we offer telephone and email support as well as providing online tutorials and a user guide for our customers.
A business management system may pull out all the stops when it comes to offering the latest technology, but at its core, unless it offers ease of use, added extras won’t really serve any purpose.
Tutoring management software needs to be intuitive for the user. Business owners need to be able to navigate the system easily, without having to refer to instructions and documentation all the time. At TutorCruncher, we thoroughly test our product whenever we introduce any new updates or add any new features. This ensures that our customers are happy with the changes and more importantly, will find them useful.
Second to usability, tutoring software needs to actually fulfil a purpose and make business operations run smoothly. It needs to address the most common issues that tutoring businesses face when it comes to daily operations and offer a valuable, reliable solution to these issues. Many good business software companies will also have a team of researchers, who work closely with customers to ensure that their products meet the needs of the industry.
Accuracy and Reliability
When a user subscribes to a new software programme, they want it to work as planned, every time, without any issues. The software needs to do exactly as it promises and enable for accurate recording, invoicing and payment handling. At TutorCruncher, we take the reliability of our product one step further by making it accessible from anywhere in the world. Our tutoring business software is hosted on the cloud, so that users aren’t restricted to accessing their database only from their own PC or laptop.
Value for Money
Whatever tutoring business software you choose, it needs to offer you value for money. Software companies need to understand their marketplace well enough to be able to identify how much users are willing to pay for their product. Whereas pricing at the high end of the spectrum can help attract some of the bigger clients in the industry , doing so will exclude smaller start-up business who are working with a much tighter budget. The key is to offer flexible pricing. It’s important that the software you choose for your tutoring business is fairly and competitively priced according to your needs.
What do you think makes good tutoring management software? Which of the points above do you think are the most important when choosing tutoring software? Do you have any other points that you’d like to add to this list? We welcome your thoughts.